A Patient Centric Commercial Model for Cancer Care

Authors

  • Sanjay Rao CRA International

DOI:

https://doi.org/10.5912/jcb601

Keywords:

Patient, Cancer, Commercial, Model, Strategy

Abstract

Cancer is one of the most challenging diseases of all - not only in terms of the clinical barriers to offering its sufferers respite from devastating consequences, but also to manufacturers and marketers of treatments that attempt to control its impact. Products developed and manufactured through biotechnology dominate the commercial landscape for treating a variety of cancer types. The recent spate of new biologic launches for treating cancer delivered through injections, infusions and orally will only increase in the next five years. The task of developing a viable commercial model for the effective delivery of cancer treatments to its customers lies at the center of ensuring that advances in cancer care are harnessed for their full potential. Both by definition and due to the reality of the cancer landscape, such a model is best conceptualized with the patient at its center. This article describes elements of a patient centric commercial model for cancer care, after recognizing the challenges and opportunities inherent in its commercialization and marketing. The impact of such a model resides in its ability to offer tangible benefits to patients by improving access to leading edge treatments, energizing communication at the point of care, and adequately harnessing the emerging promise of new technology - rather than an emphasis on share-of-voice based selling. By viewing the patient at the center of a commercial model, manufacturers and marketers of cancer care treatments can offer products that provide ongoing care for the cancer patient from initiation through palliation, thereby building loyalty and realizing the full potential inherent in such treatments.

Author Biography

  • Sanjay Rao, CRA International

    Sanjay K. Rao, Ph.D., is Vice President, Life Sciences, CRA International. Among other responsibilities, he oversees CRA’s strategic marketing research capabilities. Over the past two decades, he has been engaged in the biopharmaceutical industry as an analyst, manager, consultant or executive. He has actively designed, managed and led projects influencing commercial strategies of ~30 biopharmaceutical products launched in the U.S. and other global markets. His work has influenced product and portfolio development strategy, clinical trial investments, pharmaceutical brand development, new product commercialization, clinical and geographic market development, sales force design and optimization, product life cycle management, and new product and portfolio pricing, access and evolution strategies. Between 2001 and 2006, he was director and team leader in the Business Analysis and Information group at Amgen Inc., the world’s largest biotechnology company. Over the past five years, Sanjay’s publications have appeared in The Journal of Business Strategy, The Journal of Commercial Biotechnology,  Marketing Research, Journal of Medical Marketing, Pharmaceutical Executive Europe, Pharmaceutical Market Europe, PM360  and proceedings of the Pharmaceutical Market Research Group (PMRG), the PMRG Institute, the Pharmaceutical Management Science Association (PMSA), the European Pharmaceutical Marketing Research Association (EPHMRA) the Oxford Outcomes Patient Research Outcomes (PRO) Conference, and the Marketing Research Association (MRA).  In a special management consulting supplement, the November 2007 issue of Pharmaceutical Executive carries his profile as one the leading strategy consultants in the global bio/pharmaceutical industry.

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Published

2013-04-01

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Article